ERROR on install vb 3.7.0 -The database has failed to connect

  • i configurate all details wright
    password
    db user
    and i try to install -and is show this error


    The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.



    please help-


  • my sis on goddady.com
    and i spoke whet the support ther and the say is not in server configuration the problame
    what to do?


  • That error means the MySQL information in your includes/config.php file is wrong. You will need to contact your host to verify the correct MySQL information. Or sometimes they give you access to an online control panel where you can setup MySQL yourself.


  • It's either bad MySQL info or the database isn't setup properly. There are no other possibilities. Did your host confirm the correct MySQL info so you can check what you have entered in the config file?







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